CRM / Engage

Cleo Arroyo

Customer

Toronto, ON · Owner: Hana Kobayashi · Added Mar 11, 2025

Activity Conversations2 Opportunities Appointments Orders Apps

Activity

Wednesday, September 30

Viewed Latte Art 101
9:16 PM
club.brightwave.coffee/courses/latte-art-101

Tuesday, September 22

Opened “The November cohort is open”
4:39 PM
Email campaign · November cohort is open
View campaign

Tuesday, September 8

Viewed Barista Academy
9:16 PM
club.brightwave.coffee/academy

Sunday, September 6

Viewed Latte Art 101
7:16 AM
club.brightwave.coffee/courses/latte-art-101

Sunday, August 30

Enrolled in Lesson completed → upsell Barista Academy
12:53 AM
Completed
View automation

Tuesday, June 9

Enrolled in Lesson completed → upsell Barista Academy
3:39 AM
Completed
View automation

Tuesday, April 14

Web chat sent by Elena Duarte
9:58 AM
Absolutely: about half our students use home machines, and we cover steaming on small boilers.
Open conversation
Web chat received
8:05 AM
Will the course work with a small home machine?
Open conversation

Dec 16, 2025

SMS sent by Hana Kobayashi
6:43 PM
Absolutely: about half our students use home machines, and we cover steaming on small boilers.
Open conversation
SMS received
5:25 PM
Will the course work with a small home machine?
Open conversation

Jun 23, 2025

Hana Kobayashi added a note
7:30 AM
Asked about compostable packaging; pointed to our sustainability page.

Mar 16, 2025

Hana Kobayashi logged a call
9:14 PM
4 min · Cohort schedule

Mar 11, 2025

Opted in on Latte Art 101 webinar
11:03 AM
Funnel · go.brightwave.coffee/latte-art
Contact created
11:03 AM
Source: Funnel · Latte Art 101 webinar