CRM / Engage

Carmen Duffy

Customer

Portland, OR · Owner: Hana Kobayashi · Added Mar 8, 2025

Activity Conversations1 Opportunities Appointments Orders Apps

Activity

Tuesday, September 22

Opened “The November cohort is open”
5:05 PM
Email campaign · November cohort is open
View campaign

Sunday, August 16

Viewed Barista Academy
7:35 AM
club.brightwave.coffee/academy

Thursday, August 13

Viewed Latte Art 101
10:35 AM
club.brightwave.coffee/courses/latte-art-101

Tuesday, July 14

Enrolled in Lesson completed → upsell Barista Academy
7:50 AM
Completed
View automation

Tuesday, July 7

Instagram DM sent by Elena Duarte
4:16 PM
You can move to the next cohort for free, or get a full refund up to 7 days before the start.
Open conversation
Instagram DM received
11:51 AM
Can I get a refund if I can’t make the cohort?
Open conversation

Mar 8, 2025

Contact created
11:48 AM
Source: Referral