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CRM / Engage

Kira Holloway

Customer
Portland, OR · Owner: Hana Kobayashi · Added Mar 7, 2025
ActivityConversations3OpportunitiesAppointmentsOrdersApps

Activity

Tuesday, September 22

  1. Clicked a link in “The November cohort is open”
    Email campaign · November cohort is open
    View campaign

Thursday, August 13

  1. Viewed Barista Academy
    club.brightwave.coffee/academy

Saturday, August 1

  1. Viewed Latte Art 101
    club.brightwave.coffee/courses/latte-art-101
  2. Viewed Latte Art 101
    club.brightwave.coffee/courses/latte-art-101

Friday, July 24

  1. Viewed Free latte art webinar
    go.brightwave.coffee/latte-art

Sunday, May 31

  1. Email sent by Elena Duarte

    Just yourself and a notebook! We provide aprons, milk and all the coffee.

    Open conversation

Saturday, May 30

  1. Email received
    Training day

    What should I bring to the in-person training day?

    Open conversation

Dec 29, 2025

  1. Email sent by Hana Kobayashi

    Absolutely: about half our students use home machines, and we cover steaming on small boilers.

    Open conversation
  2. Email received
    Home machines

    Will the course work with a small home machine?

    Open conversation

Oct 22, 2025

  1. Email sent by Elena Duarte

    You can move to the next cohort for free, or get a full refund up to 7 days before the start.

    Open conversation

Oct 21, 2025

  1. Email received
    Changing cohorts

    Can I get a refund if I can’t make the cohort?

    Open conversation

Mar 17, 2025

  1. Hana Kobayashi logged a call
    5 min · Which course to start with

Mar 7, 2025

  1. Submitted Barista training interest
    club.brightwave.coffee/academy

    Phone: (503) 555-0147 Experience: Home barista Preferred cohort: Self-paced Courses: Espresso Fundamentals, Brewing for Cafés

    View submission
  2. Contact created
    Source: Website form · Barista training interest