Post-purchase review request · Brightwave Retail

Re-entry

Whether a contact can go through the automation more than once.

Only onceA contact goes through the automation one time, ever.Again after they finishA contact can start again once their previous run has ended.Every timeEach trigger starts a new run, even while one is in progress.

Exit conditions

A contact leaves the automation as soon as one of these happens.

Order refunded

Add a condition

Quiet hours

Emails and texts due at night wait until the morning, in Pacific time.

Hold messages during quiet hours

From

Until

Consent and goal

Who is skipped, and what ends the automation early.

Skip contacts in Do not disturbThey stay enrolled but get no emails or texts.

Goal

When a contact reaches it, they leave the automation as converted.