Tidewater Insights
Ask questions about your sales, members and campaigns in plain English.
Preview
About Tidewater Insights
Tidewater Insights answers questions like “which coffees did subscribers switch to this month?” or “how many community members bought in the last 30 days?” right from your AI assistant.
Every answer comes with the numbers and the filters behind them, so you can check them in SalesEngine.
It only reads: it can’t change orders, contacts or posts.
- Plain-English questions across Commerce, CRM and Community
- The filters behind every number
- Read-only access
- 500 questions a month free
What it can do
Tidewater Insights asks for these permissions when you install it. You can see them again, and uninstall, in Settings.
Commerce
See orders, products, customers and inventory(read only)
In every store of the organization, including order history.
CRM
See contacts, opportunities and conversations(read only)
In every CRM sub-account, including tags and custom fields.
Community
See members, posts and course progress(read only)
In every community, including private spaces it is added to.
Tools your AI assistant can use
reports.sales_summaryRevenue, orders and top products for any period and store.reports.member_growthJoins, leaves and active members per community.contacts.segment_countsCounts contacts matching tags, fields and activity.
How it runs
Used from your AI assistant through the SalesEngine MCP server.
- Where its code runs
- On the assistant’s side; SalesEngine runs none of its code.
- How it reaches your data
- Through the SalesEngine MCP server with a token limited to the permissions you approve, acting as the person using the assistant.
- How SalesEngine reaches it
- Nothing: it only acts when someone asks their assistant.
Reviews
From merchants who use Tidewater Insights.
- 5 stars10
- 4 stars22
- 3 stars1
- 2 stars1
- 1 star0
- 4 out of 5 stars:
Answers questions I used to export for
Asking about subscriber churn in plain English and getting the filters back is great. Long date ranges can be slow.
Harbor Tea Co., Seattle, WA · Using it for 2 months ·